We all hate fine print but we need to make sure you are aware of our terms and conditions so that your stay is as pleasurable as possible. You can view the different sections by clicking the tabs above, or clicking “Next” on your mobile device.
a. Single Family Reservations (reserving less than 4 rooms/cabins, and not part of a group reservation attending a wedding, etc.): A deposit of one night’s lodging for each room reserved is due when the reservation is made. Please note that the deposit is higher for condos and homes, and can be found listed under the Terms & Conditions for the specific property, i.e. Tree House, Lake House, etc.
The balance is due upon arrival.
b. Group Reservations (reserving 4 or more rooms/cabins for reunions, wedding parties, etc.): A deposit of fifty percent (50%) of the rental amount is due when the reservation is made. The balance is due upon arrival.
a. Single Family Reservations (reserving less than 4 rooms/cabins, and not part of a group reservation attending a wedding, etc.): If the reservation is cancelled more than two weeks prior to arrival, you will receive a refund, less $50.00 processing fee per room. Please note that this fee is higher for condos and homes, and can be found listed under the Terms & Conditions for the specific property, i.e. Tree House, Lake House, etc. If cancelled less than two weeks prior to arrival, deposits are non-refundable. There are no refunds for unused time due to late arrival or early departure. If guests do not arrive on the first day of their reservation and do not cancel or make alternative arrangements, the guest is responsible for paying for the entire reserved stay and the reservation is forfeited. The purpose of this policy is to encourage you to notify us if you are not coming or you will be arriving late.
b. Group Reservations (4 or more rooms/cabins reserved) for reunions, weddings, etc.: If any part of a group reservation is cancelled more than 60 days prior to arrival, you will receive a refund, less a $50.00 processing fee for each unit cancelled. Please note that this fee is higher for condos and homes, and can be found listed under the Terms & Conditions for the specific property, i.e. Tree House, Lake House, etc. If cancelled less than 60 days prior to arrival, deposits are non-refundable. There are no refunds for unused time due to late arrival or early departure. If guests do not arrive the first day of their reservation and do not cancel or make alternative arrangements, the guest is responsible for paying for the entire reserved stay and the reservation is forfeited. The purpose of this policy is to encourage you to notify us if you are not coming or you will be arriving late.
Check-in time: 4:00pm
Check-out time: 10:00am
There is no charge for local, toll free, or domestic long-distance calls; however, for international calls, you would need to use a personal calling card.
NO PETS: For the safety of your pets and guests we ask that you leave your pets at home. It is not that we do not love your furry loved ones, but due to allergies and wellness, we cannot allow pets on the premises. Another reason for this is the wildlife here (e.g., mountain lions and bears – Oh my!); it really is safer for your pets. So we ask that you please leave your pets at home or make arrangements for them to stay with Mountain Mongrels during your stay. Additional information is available on their
website, or by calling, 970-531-0837. There is a minimum $250 charge for stowaway pets, and you will be asked to leave with no refund.
We do not allow smoking on the premises of any of our properties. A minimum $250 fine will be assessed if this policy is violated.
