"IT'S THE MOST BEAUTIFUL PLACE I'VE EVER BEEN."

- Anthony Melchiorri, Travel Channel

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Terms & Conditions

Motel, Courtyard Cabins & Lakeside Cabins

Terms and Conditions

1. DEPOSIT:
a. For Single Family Reservations (reserving less than 4 rooms/cabins, and are not part of a group reservation attending a reunion, wedding, etc.): A deposit of one night’s lodging for each room reserved is due when the reservation is made. Please note that the deposit is higher for condos and homes, and can be found listed under the Terms & Conditions for the specific property, i.e. Eagles’ Spirit, Tree House, Lake House. The balance is due upon arrival.
b. For Group Reservations (reserving 4 or more rooms/cabins) for Reunions, Wedding Parties, etc.: A deposit of fifty percent (50%) of the rental amount is due when the reservation is made. The balance is due upon arrival.

2. CANCELLATION POLICY:
a. For Single Family Reservations (reserving less than 4 rooms/cabins, and is not part of a group reservation attending a reunion, wedding, etc.): If the reservation is cancelled more than two weeks prior to arrival, you will receive a refund, less a $50.00 per room processing fee. Please note that this fee is higher for condos and homes, and can be found listed under the Terms & Conditions for the specific property, i.e. Eagles’ Spirit, Tree House, Lake House. If cancelled less than two weeks prior to arrival, deposits are non-refundable. There are no refunds for unused time due to late arrival or early departures. If guests do not arrive on the first day of their reservation and do not cancel or make alternative arrangements, the guest is responsible for paying for the entire reserved stay and the reservation is forfeited. The purpose of this policy is to encourage you to notify us if you are not coming or you will be arriving late.
b. For Group Reservations (4 or more rooms/cabins reserved) for Reunions, Wedding Parties, etc.: If any part of a group reservation is cancelled more than 60 days prior to arrival, you will receive a refund, less a $50.00 processing fee for each unit cancelled. Please note that this fee is higher for condos and homes, and can be found listed under the Terms & Conditions for the specific property, i.e. Eagles’ Spirit, Tree House, Lake House. If cancelled less than 60 days prior to arrival, deposits are non-refundable. There are no refunds for unused time due to late arrival or early departure. If guests do not arrive of the first day of their reservation and do not cancel or make alternative arrangements, the guest is responsible for paying for the entire reserved stay and the reservation is forfeited. The purpose of this policy is to encourage you to notify us if you are not coming or you will be arriving late.

3. CHECK-IN/CHECK-OUT TIMES: Check-in time is 4:00pm and check-out time is 10:00am

4. TELEPHONE: There is no charge for local and toll free calls. There is no charge for long distance calls, however, you must use your personal calling card for international calls.

5. NO PETS: Please leave your pets at home. Due to wildlife (e.g., mountain lions and bears – Oh my!) we cannot permit pets anywhere on the premises, including in cars. There is a minimum $250 charge for stowaway pets, and you will be asked to leave with no refund. Check out the following lodgings if you would like to bring your pet: Spirit Lake Lodge: (970) 627-3344 and Sunset Motel: (970) 627-3318.

6. SMOKING: Absolutely no smoking in rooms (this includes in doorways or near an open window)! Smoking is only permitted outdoors on the lower deck. There is a minimum $250 charge for smoking in the rooms.

Eagles Spirit Condo, Tree House & Lake House

Terms and Conditions

1. DEPOSIT: Fifty percent (50%) of the rental amount is due when the reservation is made.
2. CANCELLATION POLICY: If the reservation is canceled more than two months before arrival, you will receive a refund, less a $100.00 processing fee. If canceled less than two months before arrival, deposits are non-refundable. Guests who do not arrive on their reserved day of arrival by 7:00pm (unless other arrangements have been made), will lose their deposit and reservation. There are no refunds for unused time due to late arrival or early departures. The purpose of this policy is to encourage you to notify us if you are not coming or you will be arriving late.

3. CHECK-IN/CHECK-OUT TIMES: Check-in is 4:00pm on the day of your arrival. Check-in is at the Western Riviera Motel, located at 419 Garfield Street in the center of downtown Grand Lake (970) 627-3580, where you will receive directions and keys. Check-out is 10:00am on the day of your departure.

4. NO SMOKING: Absolutely no smoking at any Western Riviera property (this includes in doorways or near an open window)! There is a minimum $500 charge for smoking in any of our properties.

5. NO PETS: Please leave your pets at home. Due to wildlife (e.g., mountain lions and bears – Oh my!) we can not permit pets anywhere on the premises, including in cars. There is a minimum $500 charge for stowaway pets, and you will be asked to leave with no refund. Check out the following lodgings if you would like to bring your pet: Spirit Lake Lodge: (970) 627-3344 and Sunset Motel: (970) 627-3318.

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